What is uniformtree's shipping policy?
We have partnered with Delhivery Private Limited for shipping and they will make the deliveries on our behalf.
We have 3 shipping methods
Delivery days accounts working days only, that excludes Saturday, Sunday and Holidays.
For next day delivery, if order is placed before 12pm IST on a working day then delivery will take place next working day otherwise it will be following working day.
Is there any other cost that I need to pay apart from the product cost and the shipping charges?
We do not levy any other charges except when the payment method is Cash On Delivery (COD), there is an additional convenience fee of Rs.50 or 2.5% of the total value whichever is higher, levied to the final invoice.
What is Cash On Delivery (COD) and how does it work?
When making payment either you can make a payment via Paytm OR select Cash On Delivery (COD) if you want to pay for items you purchased at the time of actual delivery. There will be an additional convenience fee of Rs.50 OR 2.5% of the total value whichever is higher, levied to the final invoice.
How can I track the delivery of my order?
Click here to track your order, once your order is dispatched / shipped you will see Delhivery Waybill Number and URL that will take you to Dehlivery’s website to check the delivery status. We will also email you Delhivery Waybill Number and URL that will take you to Dehlivery’s website to check the delivery status.
Can I get faster delivery?
Yes, when ordering you need to select Next day shipping method. There are additional charges applicable for this method that are explained above.
How long does it take for my order to reach me?
We deliver most orders within 5 working days starting from the day of order receipt.
What happens when my order does not reach me within the specified delivery time frame?
Your order might get delayed due to various reasons like holidays, festivals, etc. In case, your order does not reach you within stipulated delivery time (working days only as explained above), you will automatically be entitled for a shipping fee refund. Please contact us to get a full refund of the shipping charges.
What happens in case my order is lost in transit?
In case, your order is lost in transit, please contact our customer care via email or phone and we will re-ship your order.
Can I check my package in presence of Delivery Executives?
The package can be externally checked for pilferage / damage etc. in presence of delivery executive. You can also verify the order details and shipping details from the invoice in the package. However, checking of package contents needs to be done post the payment has been made (for Cash On Delivery orders) and our delivery executives / logistics partner are not liable to wait until items are being checked. We provide a very convenient and customer-friendly exchange and returns process which can be used if there is any issue with the contents of your order.
Thanks for delivering school uniform for my son, it saved me lots of time.Mrs. Nidhi Bhatter | Happy Parent
Quick email response and uniform delivered on time.Mr. Amit Jangid | Happy Parent
Quality of uniform was really good, glad that we chose you over uniform retail shops.Mrs. Hema Soni | Happy Parent
Easy to order, no hassle, no queues, no waste of time.Mr. Dinesh Sharma | Happy Parent
Thank you, my daughter Tia really liked her uniform, size was perfect and we will order winter uniforms from your website.Mrs. Riya Jain | Happy Student
I ordered my uniform from my mobile, it was so easy and delivered in 3 days, correct size. ThanksMr. Rohit Singh | Happy Student
5 stars for uniform quality to delivery service.Mr. Mohit Jain | Happy Parent
I would definitely recommend your website to my kitty friends. No queues, no hassle and uniform got delivered to my home.Mrs. Rita Sharma | Happy Parent